When an inquiry crosses system boundaries — core banking shows completed, correspondent shows pending — the default answer is manual research. Analysts pull records from three systems, compare them side by side, and spend the better part of an hour before they can respond.
MidLyr connects your CRM, core banking system, and payment platforms into a single reconciliation layer. Records are matched automatically before an analyst opens the case. A browser extension surfaces the reconciled view directly inside your existing CRM — no tab switching, no PDF comparison. Inquiries that require 45 minutes of manual research today resolve in minutes.